Comments about our medical service are always welcome. If there is any way we can improve for your benefit, we will.
Please feel free to speak to our staff about any suggestions you may have. Patients are entitled to register a complaint with the Victorian Health Services Commission for health issues: Phone 03 8601 5200 or Fax 03 8601 5219
We have recently completed a Patient Feedback survey. Results will be used to improve our levels of service to you.
We are always interested in your comments regarding improving our practice and would like to encourage all our patients to discuss the issue of bulk billing and weekend on call rationale with any of our doctors. There are reasons why we need to practice this way and it may help alleviate patient concerns if the restrictions of bulk billing and the added stress providing 24/7 oncall is explained further.
Thankyou from all staff at the Mount Beauty Medical Centre.