Falls Creek Medical Centre

Consulting Hours - by Appointment Only

10 am - 3.30 pm

7 days a week during Winter

03 5758 3238

Falls Creek Medical Centre is staffed by Doctors from the Mount Beauty Medical Centre. During the Ski Season we provide a comprehensive medical service and the clinic is fully equipped for the initial management of trauma and medical emergencies, including fracture management and Xrays.

The Clinic is located on the Bogong High Plains Road just past the road entrance to the Resort and near the bottom of the Gully Chair Lift

After Hours

A doctor will be available after hours for urgent medical matters.

Call 03 5758 3238, have a pen ready to write down instructions.

In an emergency call 000

Infection control in the practice

Due to Covid-19 safety, respiratory cases cannot be seen in the Clinic.

Follow the link below for more information

Face masks must be worn in the practice.

Only four persons are permitted in the waiting room at any given time. The front door of the practice will be locked and patients willneed to phone the practice before entering the building. All headwear - scarves, hats, goggles, face masks etc will need to be removed at the front door and either put into a secured bag or hung on the hooks.

Patients who need to attend the practice to pick up their medications will also need to phonethe practice when they arrive at the front door and will be screened before they enter the building. Pharmacy drugs will be available at Falls Creek Resort Management office as per previous years.

Due to regulations on the number of people allowed in the building, no support person will be allowed to accompany the injured patient unless it is a child with parent. Everyone entering the building that is not a patient will need their name and contact details documented.

Hand sanitiser is placed throughout the practice, there is a Perspex shield located on the front reception desk, patient notices and marks on the floor to remind patients to keep their distance.

We strongly recommend to all our patients to take up Ambulance cover, especially those who partake in hazardous sports eg skiing, cycling.

Billing Arrangements

Falls Creek Medical Centre is a private practice therefore patients are expected to pay for their consultation on the day. Costs for consultation and treatment will vary, depending on the condition requiring treatment. Please contact us to discuss.

Resultsand Recalls

Any tests or investigations performed at or arranged via Falls Creek Medical Centre will be available at Mount Beauty Medical Centre. If you cannot attendMount Beauty to discuss your results a Telehealthconsultation can be arranged.

Your Privacy

Falls Creek Medical Centre has a policy to protect patient privacy in compliance with Australia’s privacy legislation.

Your Comments and Feedback

Your comments on our medical services are always welcome. If there is any way we can improve for your benefit, we will. Patients are entitled to register a complaint with the Victorian Health services Commissioner for health issues: Phone 86015200 or Fax 86015219

We recommend that all visitors to Falls Creek are familiar with the Alpine Responsibility Code

While on the SnowSafe Website take the time explore all of the other very helpful information there thatwill help tomake your trip to the snow safeand enjoyable.