Phone 03 5754 3400
Caring for the Upper Kiewa Community since 1956
03 5754 3400
0830 - 5.00 Mon-Fri
10 - 12 Saturday
If you have a medical emergency phone 000 immediately. If you need to see a Doctor outside of Clinic Hours please phone the hospital on 03 5754 3500.
A nurse will triage and contact the Doctor on call if required.
CONTACTING YOU BY SMS
Patients will be aware that we have been using SMS messages to remind patients of their appointment at the Medical Centre. We have gained patient consent for this process and this consent has been noted in the patient demographic information.
We can now offer to notify you when you have a reminder due (such as your annual blood test, Pap smear, vaccination etc.) or if your recent pathology needs a follow-up appointment with the doctor via a similar SMS mobile phone message. Doctors will also be able to contact you by SMS from your clinical record about an issue that you have previously discussed.
Our receptionists will be asking all patients over the next few months to see if they would like to receive this extra service and your consent will again be noted in your demographic information. You can opt to have all SMS notifications as listed above or just limit it to appointment reminders. The choice is up to you. Careful thought is needed by you to ensure that any SMS messages about any family member with your phone number listed as the contact number will go to your mobile phone. Generally this is not an issue but you must think about the possibility of YOU receiving a message about another family member. Please ask the receptionist (or your doctor) if you have any further questions about this service.
We hope this will reduce a lot of wasted paper in sending hard copies of reminders and a lot of missed calls when trying to contact patients about follow up results.
We will NOT be sending any health awareness communications, campaigns or any information about health care services provided by this practice.
We have had quite an influx of staff for 2019 and you may have already met some of them:
Dr Matthew McAlpine – GP Registrar
Dr Lachie McKeeman – GP Registrar
Mr Mark McOwan – Medical Student
Ms Sarah Whitby – Medical Student
Mrs Wendy Boland – Receptionist.
We hope that you will be happy to see any of our GP Registrars and/or Medical Students and we know that Wendy will be a real asset to the front desk once she has mastered all the complexities needed in the job. We welcome all our new staff to our team and we know that you will make them all feel welcome.
Australian Hearing will be visiting Mount Beauty Medical Centre on Monday 25th March 2019. If you have a Pension or DVA card and are concerned about your hearing, please let the doctor know and they can organise a referral to this service. This service is not suitable for people who already have hearing aids.
MELANOMA SURVEILLANCE IMAGING
Just an early notice that Janelle Jakowenko from the Melanoma Surveillance Imaging will be visiting Mount Beauty Medical Centre on 6th, 7th and 8th May 2019. Specialist photographic and dermatology equipment is used, so keep tuned for more information. Of course if you do have a spot that you are concerned about please talk to your doctor now.
DID YOU KNOW?
Did you know that we bulk bill all young people who live in the area and are still at school? We need their medicare number and if they are a minor, the medicare number and name and date of birth of a parent. We can then transmit the account directly to Medicare so there is no out of pocket expense.
PRACTICE EMAIL – Please be aware.
Mount Beauty Medical Centre prefer patients to contact them by phone. If patients wish to send an email to the practice it should only be under NON-URGENT circumstances. We do NOT access our emails every day and the doctor that you may address your email to, may not be in the practice for several days. While we prefer to respond to emails by phone rather than return email any information that Mount Beauty Medical Centre send via email will only be of a general nature.
MY HEALTH RECORDS
ALL Australians now have a “My Health Record” unless they choose to opt-out. It is an online summary of your key health information, it may include:
· An overview of your health uploaded by your doctor
· Hospital discharge summaries
· Reports from tests and scans
· Medications your doctor has prescribed
· Medicare and Pharmaceutical benefits scheme information
· Organ donation decisions
· Immunisation history
Your health information can be viewed securely online, from anywhere at any time – even if you travel interstate. Which means that in an emergency, healthcare providers can access important information about you, which may save your life. It also means you don't have to remember the names of your medications or recent tests you may have had.
There are still FREE government shingles vaccination for people aged between 70 and 79. This vaccination is for those who have not previously had the vaccine or who have had shingles in the last 12 months. If you are unsure please discuss with your doctor. All our vaccinations are bulk billed so no gap to pay.
PACE (Pulmonary and Caridac Exercise and Education program)
The PACE program has commenced being funded by Murray Primary Health Network through Alpine Health. This program involves development of a Cardiac / COPD rehabilitation clinic using group exercise programs. You can learn more about Alpine Health's PACE Program here. If you are interested in being involved please talk to your doctor.
DID YOU KNOW?
Did you know that we bulk bill all young people who live in the area and are still at school? We need their medicare number and if they are a minor, the medicare number, name and date of birth of a parent. We can then transmit the account directly to Medicare so there is no out of pocket expence.
Did you know that Mount Beauty Medical Centre doctors are on-call afterhours 75% of the year – every Monday, Tuesday, Wednesday and Thursday night, every public holiday, every day over the Christmas and Easter periods and every third Friday, Saturday and Sunday night. If you ring the hospital, the nurse will triage you and contact the doctor if needed or requested.